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Why a Facebook video comes back not found

When a Facebook video won't download and the result comes back empty or says not found, the cause is almost always who can see it, not the tool. Our server opens Facebook signed out, like a stranger would. Public videos from pages, profiles and public groups work; friends-only posts, private groups and stories don't.

Updated November 10, 2026

Why this Facebook video won't download

  1. The audience icon isn't a globeFriends, lock or private groupIt can't be fetched
  2. It doesn't play in a private window without loginFacebook serves it only to accountsIt can't be fetched
  3. The link is a /posts/ or feed linkIt isn't the video's own linkCopy the link from the video itself
  4. The live hasn't endedThe replay isn't published yetWait for the replay
  5. You want the MP3 of a video over 30 minutesThe MP3 stops at 30 minutesThe MP3 won't convert; try the MP4
All clear? Paste it in the Facebook video downloader.

Problems and fixes

It says the video was not found

The link points to the post instead of the video, or the video was deleted. A video that isn't public usually brings the private-account message instead. Check the audience icon and copy the link from the video itself.

It says this content isn't available right now

The video was deleted, the author changed who can see it, or it is restricted by age or by country. None of those can be worked around with a link.

What I pasted was the caption, not a link

You copied the post's text. Go back, tap Share under the video and choose Copy link.

Nothing happens inside the Facebook app

You are in Facebook's built-in browser, which can't save files. Open the page in Safari or Chrome from its menu.

Step by step

  1. Look at the audience icon

    Next to the date of the post: a globe means public and it will download. Two silhouettes mean friends, a lock means only the author or a custom list, and a group badge means a private group. Those three fail.

  2. Try the link in a private window

    Paste the link into a private or incognito browser window. If Facebook asks you to log in before playing it, no link-based tool can reach it.

  3. Copy the video's own link

    Tap Share under the video and Copy link, or on a computer click the video so it opens alone. Links ending in /posts/ point to the post around the video and can come back empty.

  4. Wait for a live to end

    A live can only be downloaded after it ends and the page publishes the replay. A link copied during the broadcast returns nothing.

  5. Retry a public video once

    If the video is public and still fails, wait a minute and paste it again. Facebook sometimes answers with an error when it is busy.

Quick tips

  • Being a member of a private group or a friend of the author doesn't help: our server has no account.
  • fb.watch and facebook.com/share/v/ links work; paste them as Facebook copied them.
  • A reel link works here and on the Facebook Reels downloader; the result is the same file.
  • To keep your own private videos, use Download your information in Facebook's settings.

Frequently asked questions

Why can't I download Facebook videos on my computer?

Usually because the address in the bar is the feed or a /posts/ page, not the video. Click the video or its date so it opens alone, copy that address and paste it. If it still says not found, the video isn't public.

Can I download a video from a private group I belong to?

No. We never log in, so private groups are invisible to our server even when you can watch them.

Is there a Facebook private video downloader that works?

Not from a link: a private video is served only to a signed-in session, and our server has none. We don't ask for your login or your page source.

Why is the video SD instead of HD?

Facebook only made an SD copy of it. We take HD whenever it exists; when only SD exists, that is the complete video, with sound.

The video is longer than 30 minutes. Can I still get it?

The MP3 works only for videos of 30 minutes or less. The MP4 comes straight from Facebook and usually still downloads; if it doesn't, look for a shorter clip on the same page.

More Facebook tools and guides