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TikTok video not downloading: causes and fixes

Most failed TikTok downloads come down to six causes, and five of them are fixable in under a minute. Go through the list in order: the first steps cover the link and the browser, the last ones explain what cannot be downloaded and why.

TikTok downloader: Download TikTok videos without watermark

Step by step

  1. 1
    Check the link

    It must contain /video/, /photo/ or be a vm.tiktok.com or vt.tiktok.com short link. Profile links, sound links and hashtag links are not videos.

  2. 2
    Leave the TikTok app's browser

    The in-app browser blocks downloads. Copy the isaveall address and open it in Safari or Chrome.

  3. 3
    Check that the video is public

    Open the link in a private window. If TikTok asks you to log in or shows nothing, the account is private or the video was deleted; it cannot be downloaded.

  4. 4
    Photo posts are slideshows

    If the link says /photo/, use the slideshow tool: it gives each image and an MP4 with the music.

  5. 5
    Region-locked videos

    Some videos are only visible in certain countries. If TikTok hides it for you, our server may see it, so try anyway; if it fails, the block applies to our region too.

  6. 6
    Try again in a minute

    TikTok occasionally rejects requests for a few seconds. A second attempt usually works.

Tips and fixes

  • Live streams and stories that expired cannot be downloaded afterwards.
  • If every link fails, your network may block TikTok's CDN; try mobile data instead of Wi-Fi.
  • A video longer than 30 minutes is over the limit here and returns a message instead of a file. Almost nothing on TikTok is that long.

Frequently asked questions

Why does it say not found?

The video is private, deleted, or the link points to a profile or sound instead of a video.

Can I download from a private account I follow?

No. We never log in to TikTok, so only public videos are reachable.

Does it work with vt.tiktok.com links?

Yes. Short links redirect to the video and are resolved.

Why does the download work on PC but not on my phone?

You are probably inside the TikTok app's browser on the phone. Use Safari or Chrome.

More TikTok guides

Updated 2026-08-30

TikTok downloader: Download TikTok videos without watermark